Report an issue

If you are experiencing problems, check you are using the most recent release of both CrossCountry App (or Lite) and upgrade to the latest iOS or Android operating system if you can. Tell us what release you are using. We officially support the three most recent major releases of iOS i.e iOS11, iOS12 & iOS13 and Android 9, 10 & 11

Not sure how to check what iOS release you are on?

Before you upgrade to a new release of iOS restart your iPhone/iPad so that there are no processes hanging around which can cause the upgrade to fail. This is not related to CrossCountry app but is an important Apple tip.

We also recommend you back up your courses

Your email address
Issue type
Description of issue