Very occasionally the database file CrossCountry uses can become corrupted and you will see the error report below. This prevents you from accessing your old courses.

We have a few ways of helping you if this occurs. Backup your courses and follow the instructions below.

Meanwhile you can create new courses as normal.

database error database success

Connect up your iPhone or iPad to the Mac/PC on which your iTunes is installed.

open iPhone

Open your iPhone by clicking on it (left) and click on the Apps tab. Scroll down to find CrossCountry

select apps

Select all .sqlite files to a folder on your computer

saving database file

Email the sqlite files to support@crosscountryapp.com