CrossCountry 2 Troubleshooting

I cannot open the course my friend who has the "wheel" iPhone app has sent me

The original CrossCountry iPhone app 1 (with the wheel icon) has a different file format to your "next generation" app CrossCountry 2

Follow these instructions

If your friend upgrades to CrossCountry 2 they will be able to share very simply by uploading the course and sharing the link

I want to cancel my subscription

Our Subscriptions page explains how to check and cancel your subscription

I cannot see dynamic measured distance while recording

Once you have entered an optimum time, the app will use this and the speed to calculate the official distance. If you want to see the measured distance as you are walking, enter the optimum after you have finished the course. It will adjust your minute markers

Support contact

If you have not found your problem here Email or call Jose on 0418 224 081 (or +61 418 224 081 outside Australia).

Or you can use Feedback form in the Account section of the App